Trust & Safety

ProcUrPal is committed to a secure, transparent B2B marketplace. Explore our verification standards, safety guidelines, and reporting process.

Verified Suppliers

Every supplier on ProcUrPal completes identity, business, and compliance checks before listing products or receiving RFQs.

Transparent Listings

Product specifications, MOQs, certifications, and supplier credentials are displayed clearly so buyers can make informed decisions.

Fair Transactions

We promote honest communication between buyers and suppliers and provide guidance when disputes arise during procurement.

Data Protection

Business and contact information is handled securely. Access to sensitive data is limited to verified platform participants.

Dispute Resolution

Our support team mediates listing disputes, RFQ misrepresentation, and policy violations with documented review steps.

Reporting & Enforcement

Users can report suspicious activity. Violations may result in listing removal, account suspension, or permanent ban.

Supplier Verification Process

ProcUrPal is built for industrial B2B procurement. Our verification workflow is designed to reduce fraud and help buyers connect with legitimate manufacturing and trading partners across India.

01

Business Registration

Suppliers submit company registration details, GSTIN, and authorized signatory information during onboarding.

02

KYC & Compliance

Identity documents, PAN, and relevant industry certifications are reviewed before profile activation.

03

Catalog Review

Product listings are checked for accuracy, prohibited items, and misleading claims before going live.

04

Ongoing Monitoring

Verified badges are reassessed periodically. Reports from buyers trigger re-verification when needed.

Buyer Safety Guidelines

  • Verify supplier badges and certifications before placing orders.
  • Use ProcUrPal RFQs to document requirements and receive comparable quotes.
  • Do not share banking credentials or OTPs outside official channels.
  • Report listings that appear misleading, duplicated, or non-compliant.

Supplier Responsibilities

  • Maintain accurate product specs, pricing ranges, and lead times.
  • Respond to RFQs professionally and within stated timelines.
  • Keep compliance documents current for continued verification status.
  • Honor agreed commercial terms and communicate delays promptly.

Need to report a concern?

Contact our Trust & Safety team for suspicious listings, policy violations, or account security issues. We review reports within 2–3 business days.