Help Center

Browse guides and frequently asked questions for buyers, suppliers, and platform policies.

Getting Started

ProcUrPal is a platform for business procurement in India. Buyers discover suppliers and products, while suppliers showcase catalogs and respond to Tenders.

Buyers

Use marketplace filters for category, location, price range, and verified status. Review supplier profiles for certifications, capabilities, and product catalogs before requesting a quote.

Suppliers

Visit the Register page and complete the 10-step onboarding wizard including company details, compliance documents, catalog upload, and module selection.

Tenders & Communication

Response times vary by category and urgency. Verified suppliers with tender participation enabled typically respond within 24–48 business hours.

Billing & Subscriptions

Modules include catalog management, tender participation, vendor leads, invoice management, order management, and analytics. Pricing is shown during registration.

Policies & Safety

Our Privacy Policy explains how we collect, use, and protect your business data. You can read it on the Privacy Policy page linked in the footer.

Still need help?

Our support team assists with account access, onboarding, tender issues, and billing questions.