Privacy Policy

ProcUrPal Inc. ("ProcUrPal," "we," "us," or "our") operates a B2B marketplace connecting buyers and suppliers for industrial procurement in India. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our website, applications, and related services (collectively, the "Platform").

By accessing or using the Platform, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.

We collect information in the following categories:

• Account & business data: Company name, GSTIN, PAN, registration details, contact persons, job titles, email addresses, and phone numbers.
• Profile & catalog data: Product listings, specifications, images, certifications, pricing ranges, and supplier capabilities.
• Transaction & RFQ data: RFQ content, quotations, messages, and order-related information shared through the Platform.
• Technical data: IP address, browser type, device identifiers, log files, and usage analytics.
• Payment data: Billing details and subscription payment references processed through authorized payment partners.

We use collected information to:

• Provide, operate, and improve the Platform and its features.
• Verify supplier identities and maintain marketplace trust.
• Facilitate RFQs, communications, and subscription services.
• Send service notifications, security alerts, and support responses.
• Analyze usage patterns to enhance search, matching, and UX.
• Comply with legal obligations and enforce our Terms of Service.

We may share information with:

• Other users: Business contact and listing information visible according to your account type and privacy settings.
• Service providers: Hosting, analytics, payment processing, email delivery, and customer support vendors bound by confidentiality obligations.
• Legal authorities: When required by law, court order, or to protect rights, safety, and platform integrity.

We do not sell personal information to third-party advertisers.

We retain information for as long as necessary to provide services, fulfill contractual obligations, resolve disputes, and comply with legal requirements. Account data may be retained for a reasonable period after closure for audit, fraud prevention, and regulatory compliance.

We implement administrative, technical, and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; users should protect account credentials and report suspicious activity promptly.

Depending on applicable law, you may request access, correction, deletion, or restriction of your personal data. Indian users may exercise rights under applicable data protection regulations by contacting us at privacy@procurpal.com.

We will verify requests and respond within timelines required by applicable law.

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze Platform performance. You may control cookies through browser settings, though some features may not function correctly if cookies are disabled.

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated effective date. Continued use after changes constitutes acceptance.

For privacy-related questions, contact privacy@procurpal.com or write to ProcUrPal Inc., Mumbai, India.